Privacy Policy

Shipping Wish LLC ("Shipping Wish," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through shippingwish.com and our operations services, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly, including:

• Name, company name, phone number, and email address submitted through our forms or by phone.
• Trucking details such as equipment type, number of trucks, preferred lanes, and authority status.
• Account information, including a hashed password, when you create a login.
• Messages or documents you send us in connection with operations services.

2. How We Use Your Information

• To respond to service requests and assign an operations manager.
• To find and book freight and handle related paperwork.
• To send confirmation emails, billing notices, service updates, and operational SMS (where you have consented).
• To improve our website and services.

3. How We Share Information

We do not sell your personal information. We may share information with brokers, factoring companies, or carriers as needed to book and complete a load, and with service providers who help us operate the site, under confidentiality obligations.

4. Cookies & Login Sessions

When you sign in, we use a secure, httpOnly cookie to keep you logged in. We do not use this cookie for advertising or tracking across other websites.

5. Data Security

Passwords are stored using industry-standard hashing. No method of transmission or storage is 100% secure.

6. Your Choices

You may request a copy of the information we hold about you, ask us to correct it, or request deletion by emailing info@shippingwish.com.

7. SMS & Text Messaging

Shipping Wish LLC may send operational text messages (SMS) to motor carriers and business contacts who have given consent — for example by submitting our contact or signup form, replying YES to an outreach text, or using our paid operations services.

• Program: Shipping Wish Operations SMS — load updates, onboarding follow-up, account notices, and dispatcher communications related to fleet operations.
• From number: Messages may come from +1 (609) 469-6004 (our registered SMS line). For phone calls, you may reach us at +1 (917) 737-0021.
• Frequency: Message frequency varies based on your account activity and freight status.
• Cost: Message and data rates may apply depending on your mobile carrier plan.
• Opt-out: Reply STOP to any message to unsubscribe from SMS. Reply HELP for assistance.
• No sale of numbers: We do not sell or share your mobile number with third parties for their own marketing purposes.
• Records: We may log message content and delivery status to provide service, comply with carrier rules, and honor opt-out requests.

SMS preferences are separate from email. To stop marketing or service emails, use the unsubscribe link in those emails or contact info@shippingwish.com.

8. Children's Privacy

Our services are intended for business use by adults in the trucking industry and are not directed to individuals under 18.

9. Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact

Shipping Wish LLC
19266 Coastal Hwy, Rehoboth Beach, DE 19971, USA
Phone: +1 (917) 737-0021
SMS line: +1 (609) 469-6004
Email: info@shippingwish.com